Refund Policy
Last Updated: August 2026
At JMB Mobile Services, customer satisfaction is our priority. We take pride in delivering professional detailing services with honesty, quality, and attention to detail. Please review our refund policy below.
Satisfaction Guarantee
If you are not satisfied with any aspect of your service, please notify us before we leave your location whenever possible. We will make every reasonable effort to address any missed areas or service-related concerns.
Refund Eligibility
Because vehicle detailing is a labor-based service, refunds are generally not provided once a service has been completed.
Refunds may only be considered in limited circumstances, including:
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We are unable to complete the agreed-upon service due to our own error.
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A refund has been approved by JMB Mobile Services after reviewing the situation.
Re-Service
If you believe an area of your vehicle was missed or not cleaned to a reasonable standard, please contact us within 24 hours of your appointment.
At our discretion, we may schedule a complimentary touch-up or re-service before considering any refund.
Pricing Adjustments
All prices listed on our website are starting prices.
Final pricing may vary depending on:
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Vehicle size
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Vehicle condition
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Excessive dirt or mud
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Heavy staining
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Pet hair removal
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Mold, mildew, or biohazards
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Additional requested services
Any pricing adjustments will be discussed with you before work begins.
Customer Inspection
Customers are encouraged to inspect their vehicle upon completion of the service.
Once the service has been completed and payment has been made, the service is considered accepted unless a concern is brought to our attention immediately or within 24 hours.
Existing Damage
JMB Mobile Services is not responsible for pre-existing damage, including but not limited to:
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Faded or failing paint
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Peeling clear coat
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Loose trim
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Torn upholstery
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Worn leather
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Cracked plastics
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Pre-existing stains
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Mechanical or electrical issues
Cleaning may reveal damage or wear that existed before the appointment.
Contact Us
If you have any questions regarding this Refund Policy or believe there is an issue with your service, please contact us as soon as possible.